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Senior Manager Public Affairs - Payments (all genders)

Senior Manager Public Affairs - Payments (all genders)

Posted on March 21, 2025
Berlin
Posted on March 21, 2025
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THE ROLE & THE TEAM

As Senior Manager Public Affairs - Payments you will lead our policy efforts in the area of financial services and payments. You will represent the interests of Zalando SE and Zalando Payments GmbH - a regulated e-money institution - towards political decision makers and regulatory audiences at EU level and in key markets. The role can be based in Brussels or Berlin

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • You will drive Zalando’s EU level policy engagement independently, on various areas of financial services on EU level and in Germany. Policies relevant to Zalando range from the implementation of the Consumer Credit Directive, to the reform of the PSD2, fee schemes and many more.

  • You will ensure early detection. Monitor, assess, and advise internal stakeholders on policy and regulatory developments at EU level and possibly ad hoc at selected EU Member States level.

  • You will develop and draft policy positions in close collaboration with our payments and legal teams, responding to public consultations.

  • You will engage in active relationship management with policymakers, authorities and associations in coordination with business, compliance, legal, tax, product and corporate governance teams. Build policy alliances and informal networks to advance business objectives. Facilitate constant exchange between policymakers and regulators and our subject matter experts.

  • You will represent Zalando’s views towards political decision makers and regulatory audiences at EU level, in Germany and key markets. Ensure Zalando maintains constructive relationships.

  • You will engage proactively with trade associations and industry partners. Manage and leverage our respective memberships.

  • You will enable further business growth by working hand-in-hand with our business and communications units.

WE’D LOVE TO MEET YOU IF

  • You have minimum of 5 years of relevant experience, regulatory experience in financial services would be beneficial.

  • You are enthusiastic to dive into additional highly regulated areas such as AML, (digital services) tax and customs when needed.

  • You come with a strong and relevant political network, a track record in successful relationship building and political influencing.

  • You have strong analytical capabilities, ability to communicate complex ideas effectively.

  • You bring excellent written and verbal communication skills in English. German is highly desirable.

  • You are willing to travel between Brussels and Berlin regularly.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start for full-time employees

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Wellhub, formerly Gympass)

  • Mental health support and coaching available

  • Drive your development through our training platform and biannual peer-to-peer review

Isabell Engels

[email protected]

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

Useful Links
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Useful Links
  • Working in Germany
  • Recruitment agencies
  • Career coaches
  • CV guide
  • Job interview
  • Self-employment