How AGS MOVERS’ digital tools are transforming international relocations
Moving abroad is stressful at the best of times, and even more so when you’re juggling a 40+ hour workweek. Keeping track of every required step can quickly become overwhelming. From organising household moves and navigating immigration requirements to coordinating with employers and settling into a new environment, international relocation has traditionally involved significant uncertainty, extensive paperwork and face-to-face coordination.
Today, digital tools are fundamentally changing that experience. From virtual surveys and real-time shipment tracking to integrated HR dashboards, technology is making global mobility smoother, more transparent and far less stressful, both for relocating employees and for the companies supporting them.
From in-person surveys to virtual visits
One of the most significant developments in the international moving industry has been the shift from physical pre-move surveys to virtual assessments. In the past, relocation specialists needed to visit a home in person to assess the volume of goods, identify special packing requirements and provide cost estimates. Scheduling these visits could take weeks.
Digital solutions such as AGS’s Virtual Visit app now allow this process to take place remotely. Using a smartphone or tablet, relocating individuals can guide a relocation expert through their home via a live or recorded video tour. Measurements, screenshots and notes are captured digitally, enabling accurate planning without the delays or logistical constraints of an in-person visit.
For expats, this means faster quotes, greater flexibility and minimal disruption to daily life. For relocation providers, it enables quicker response times, reduced travel emissions and more efficient resource allocation, an increasingly important consideration in sustainable mobility.
Real-time visibility with online shipment tracking
Once a move is underway, one of the biggest sources of anxiety for relocating individuals is not knowing where their belongings are. Digital shipment-tracking tools have largely solved this concern.
AGS Movers’ online platform provides real-time visibility into each stage of the relocation process. From packing and departure to customs clearance and final delivery, users can track progress through a single, centralised interface.
For expats, this transparency offers reassurance and a greater sense of control during what is often an unpredictable period. Notifications, timelines and status updates reduce the need for repeated emails or phone calls and help assignees plan their arrival more effectively.
A smarter relocation experience with IRISE, a digital hub developed by AGS
One of the most frustrating aspects of an international move is the sheer volume of information requests. Passports, visas, contracts and personal documents often need to be shared repeatedly with movers, real estate agents, destination consultants and HR teams, all at different stages of the relocation journey.
Your central dashboard
IRISE was developed in-house by AGS Group to simplify this process by bringing everything together in one secure, easy-to-use platform.
Designed as a central dashboard for both expats and their employers, IRISE allows assignees to track every step of their relocation while keeping important documents organised in a single place. One of the most valuable features is the secure supplier portal.
Rather than being contacted separately by the household goods mover, the real estate agent and the area orientation consultant, each requesting the same documents, expats receive a clear checklist in IRISE. Documents can be uploaded once, stored securely and shared with service providers only when required.
Tiered access system
Access is strictly controlled. Each supplier can only view the documents necessary to deliver their specific service. For example, a home search consultant will never have access to your passport unless it is relevant to their role. This tiered access system is built into the platform to protect personal data and minimise unnecessary exposure of sensitive information.
As a result of these privacy-first features, IRISE has achieved ISO 27001 certification, the international standard for information security. This provides additional peace of mind at a time when expats are often sharing more personal information than ever before.
The future of digital relocation
As technology continues to evolve, digital relocation tools are likely to become even more integrated and personalised in AGS Movers' processes. Artificial intelligence, predictive analytics and automation may soon help anticipate challenges before they arise, optimise timelines, and further tailor the relocation experience to individual needs.
What remains clear is that digitalisation is no longer a “nice to have” in international mobility. It’s becoming the standard. By combining human expertise with smart technology, AGS Movers continues to deliver smoother, more transparent and more sustainable international relocations.