About this role

Mercedes-Benz Insurance is one of the fastest-growing digital product areas in Mercedes-Benz. Mercedes-Benz Insurance Services GmbH is the insurance arm of Mercedes-Benz Group AG, covering automotive insurance globally, corporate insurance solutions, and employee benefits. We at Mercedes-Benz Insurance Services are currently working on the comprehensive digital transformation of our retail business and new digital business models with our Insurance Platform of Services (IPOS). Our goal is to achieve a best-in-class customer/user experience across all touchpoints by delivering tailored insurance solutions at the right time.

IPOS (Insurance Platform of Services) is designed to address the complexities of insurance products and the inconveniences in the customer journey. It aims to overcome the challenges of limited integration into the Mercedes-Benz ecosystem, as well as issues of heterogeneous architecture, system complexity, and scalability. We operate in 9 markets with 15 products, from Japan to the US - and we're still growing.

From chaos to clarity:

You will master these tasks:

Own the product delivery flow - we need someone who finishes things - someone who takes a theme - like "our deployment coordination needs fixing" - and drives it to completion - not by being an expert in everything, but by knowing enough to ask the right questions, identify the right people, and facilitate the action to move the topic over the line
This includes understanding the business process and how we generate value

What this actually looks like:

You will own development and operational topics end-to-end: initiating, facilitating, monitoring progress, and presenting solutions
Right now, that means improving our CI/CD and testing flow (automated and manual)
Tomorrow it could be streamlining release cycles or running better refinements
You need enough technical and product literacy to ask sharp questions, bring the right people together, and keep things moving
Guidance is there when you need it - but you bring the drive. We expect you to be biased toward action

You won't be writing code – but:

You’ll understand the topics well enough to spot over‑engineering and hold your own in technical discussions and refinements with developers
You’ll work closely with developers and the Product Owner to unblock decisions and keep delivery flowing

You’ll work hand‑in‑hand with the Product Owner:

This is a partnership - you’ll be each other's backup and sounding board
You’ll own SAFe Features end‑to‑end: stakeholder communication, refinement, test preparation, delivery coordination, and documentation
You’ll pick up whatever the situation needs — wireframing, test scripting, writing user stories, or mapping a process — and you’ll get your hands dirty testing both front‑end and APIs
You will not be alone, as the whole team will be supporting you

Qualifications

You’ll thrive here if you:

Get satisfaction from closing loops, not opening them
Know that "done" means documented, adopted, and actually working
Bring a foundation in testing and understand how software gets delivered
Can navigate SAFe/Agile without drowning in ceremony
Prefer flow over firefighting
Think in systems, not silos
Enjoy growing through variety — one day it’s a workshop, the next it’s untangling a deployment problem
Want to build systems that prevent fires, not just fight them
Learn by doing, not by watching from the sidelines

What you bring to the table:

Hands‑on experience as a Quality Analyst, Business Analyst, or in product operations
Understanding of the software delivery lifecycle
Technical literacy to coordinate with developers
Familiarity with Jira and Confluence
An Agile mindset is a must; SAFe proficiency is an advantage
Proactivity — you move things forward
English fluency (German is a plus)

What we offer: our growth creates opportunity - here's what that means for you:

Ownership of meaningful topics from day one
A team that values delivery over drama
Autonomy with support when you need it
Work Flexibility (Stuttgart‑based is preferable)

For your planning, we would like to make the process transparent for you:
The application phase runs for about 4 weeks, i.e., the selection interviews take place in January 26, so that a decision on filling the vacancy is made by start of February 26.

Additional Information:

This is a permanent position.

We look forward to receiving your online application with a resume, cover letter, and certificates. Please do not forget to mark your documents as "relevant for this application" in the online form and note the maximum file size of 5 MB.

Severely disabled applicants and applicants with equivalent status are welcome! The representation for severely disabled employees ([email protected]) will gladly support you in the application process.

For questions about the application process, HR Services will be happy to assist you via email at [email protected] or by phone: 0711/17-99000 (Monday to Friday between 10am-12pm and 1pm-3pm).