Senior Enterprise Automation Engineer - Logistics Development (all genders)

Role: The Logistics Development team is responsible for driving speed, efficiency, and continuous innovation across Zalando's expansive fulfillment network. Fulfilling this mandate requires a structural transition from highly manual task execution toward intelligent, end-to-end AI orchestration. As a Senior Enterprise Automation Engineer, you will be the crucial technical bridge between advanced Applied Science research and our operational reality on the ground. You will design, build, and deploy intelligent workflow automations using enterprise tools like UiPath and n8n, and integrate Agentic AI (LLMs) into the daily business processes of our transport, customs, and packaging experts. By developing robust "Human-in-the-Loop" architectures, you will be the key driver in transforming manual, rule-based tasks into supervised independent systems, empowering logistics teams to focus on strategic execution and exception handling. Responsibilities: - Build intelligent workflows: Design, deploy, and scale robust automations using enterprise orchestration platforms (e.g., UiPath Suite, n8n) to eliminate high-volume manual data entry. - Integrate Cognitive AI: Leverage advanced prompt engineering to effectively embed Large Language Models (LLMs) into numerous business processes to handle unstructured data. - Establish the standard: Define and enforce baseline development guidelines, ensuring decentralized bots are auditable, secure, and deployable across the European network. - Bridge the data gap: Design and manage API connections that link legacy enterprise systems (like SAP) with modern AI orchestration tools. - Drive supervised autonomy: Develop "Human-in-the-Loop" (HITL) workflows that safely manage operational edge-cases, ensuring trust and adoption of automated systems. - Execute with agility: Collaborate closely with central Tech teams and operational Subject Matter Experts to rapidly discover, build, and push solutions to production within fast-paced sprints. Qualifications: - Deep hands-on expertise in developing and architecting workflow automations using enterprise platforms like UiPath Suite and n8n. - Demonstrated experience with prompt engineering and safely integrating Large Language Models (LLMs) into live business operations. - Solid foundation in basic programming (e.g., Python, JavaScript) to write custom logic within automation frameworks. - Intelligent Document Processing (IDP): hands‑on experience with OCR and AI tools to extract structured data from unstructured logistics documents (e.g., invoices, customs forms). - Process Discovery: proficiency in Process Mining (e.g., Celonis) or Task Mining to identify and prioritize automation opportunities. - Resilience & Error Handling: proven ability to build "self-healing" workflows and exception-handling frameworks. - Strong capability in designing, managing, and troubleshooting APIs to create data bridges across internal systems. - Excellent communication and stakeholder management skills, translating business needs into technical requirements. - Passionate about process optimization and agile environments, with an emphasis on iterative and rapid delivery. What We Offer: - 27 days of holiday a year to begin with (+1 day for every calendar year up to 30 days) - 2 paid volunteering days per year - Hybrid working model with up to 60% remote per week - Work from abroad for up to 30 working days a year - Employee shares program - 40% off fashion and beauty products sold by Zalando, 30% off at Lounge by Zalando, discounts from external partners - Relocation assistance (subject to prior agreement) - Family services, including counseling and support - Health and wellbeing options (including Wellhub, formerly Gympass) - Mental health support and coaching - Access to our training platform and biannual peer-to-peer review