Senior Growth Product Manager

Are you a growth product manager who knows that LTV comes from win-backs not just plans to decrease churn and wants to see their plan implemented and acted on?

We've been retained by a B2C business to identify a product manager for a new role for the business as a Senior Growth Product Manager specifically targeted on ownership of the customer retention strategy.

You’ll lead the roadmap to reduce churn, increase LTV, and build a seamless lifecycle from offboarding insights to win-back campaigns. Your work won’t spend months going through committee, it will go live, get tested, and shape the future of the product.

What You’ll Be Doing:

• Leading retention and churn strategy across the full subscription lifecycle
• Identifying and solving issues, before they result in cancellation
• Partnering with a “phenomenal” analytics and data team, design, and engineering to implement scalable solutions
• Own offboarding processes and win back loops

What You’ll Need:

• Have spent at least seven years to really get to grips with LTV in a product, growth, or lifecycle role with a significant personal focus on churn and retention
• Hands-on experience with experimentation, customer research, and funnel analysis
• Be deeply analytical yet able to story-tell the data and plan to wider team around you.

Key Information

Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets.

Kindly be aware that we cannot respond individually due to the high volume of applications; however, even if we do not contact you to move forward for this role, we will keep your details for future reference when a more suitable opportunity becomes available.