Senior Creative Operations Manager (all genders) - Lounge by Zalando

Role: We are looking for a highly organized and proactive Senior Creative Operations Manager to join our dynamic Brand & Creative team. The role serves as the central hub, ensuring marketing campaigns are delivered on time, within scope, and to the highest creative standards, while also supporting cross‑functional strategic projects. Company Context: Lounge by Zalando is an online outlet for fashion and lifestyle products in 25 European countries, offering time‑limited sale campaigns with deep discounts and pioneering innovative supply‑chain and production processes. Responsibilities: - Lead project planning and execution for a variety of marketing campaigns and strategic initiatives, from initial brief to final delivery. - Manage project timelines, budgets, and resources, proactively identifying and mitigating potential risks. - Facilitate communication between creative, marketing, and other internal & external stakeholders, ensuring alignment and informed collaboration. - Oversee project workflow, assigning tasks, tracking progress, and ensuring deadlines are met. - Implement and optimise project management tools and processes to enhance efficiency. - Champion creative excellence while balancing business objectives and practical constraints. Qualifications: - 5+ years of experience as a Creative Operations or Creative Project Manager in a creative, marketing, or agency setting, with a proven track record of delivering complex campaigns on time and to high standards. - Strong understanding of end‑to‑end project planning and execution, including timeline, budget, and resource management. - Exceptional communication, negotiation, and stakeholder management skills, adept at coordinating cross‑functional teams and external partners. - Highly organized and detail‑oriented, capable of overseeing project workflows, assigning tasks, and ensuring consistent deadline adherence. - Proficient with project management methodologies and tools, with a drive to continuously optimise processes. - Passion for creative excellence balanced with a pragmatic approach to business objectives. - Fluency in English. What We Offer: - Employee shares program - 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, plus discounts from external partners - 2 paid volunteering days per year - Hybrid working model with up to 60% remote per week - Ability to work from abroad for up to 30 days per year - 27 days of vacation per year for full‑time employees - Relocation assistance (subject to prior agreement) - Family services, including counseling and support - Health and wellbeing options (including Wellhub, formerly Gympass) - Mental health support and coaching - Development opportunities through a training platform and biannual peer‑to‑peer review