Czech-speaking customer service advisor for Mobility Services (f/m/div.)

Your tasks

• You look after customers as a concierge service for the client BMW.
• You help customers in emergency situations and correspond with rescue coordination centers if necessary.
• You are responsible for research and information procurement.

Your profile

• Personality: customer-oriented, strong communicator and responsible
• Working style: independent, conscientious, structured and service and solution-oriented
• Experience and know-how: enthusiastic about new technologies and customer service in the automotive sector, quick comprehension and skill in dealing with information technology
• Flexibility: 24/7 shifts
• Languages: czech at a native level and good command of English