Field Services Technician (m/f/d)

OVERVIEW The European adhesive and sealant application technologies company that provides hotmelt solutions and machinery to a variety of industries.

KEY REQUIREMENTS:

• Experience in machine services and maintenance
• Business level in German and English communication skills
• Able to travel up to 50% in Germany and occasionally in other countries in EU

JOB RESPONSIBILITIES:

• Responsible for field service tasks in installation, commissioning, troubleshooting, preventive and corrective maintenance, and calibration for the company’s machines and electrical systems at the customer sites
• Support customers' technical matters onsite and offsite (phone call, virtual meeting, email, etc.)
• Monitor spare parts inventory
• Maintain accurate records of service activities
• Perform continuous process improvement
• Maintain customer relationships and satisfaction through service work

JOB REQUIREMENTS:

• Obtained technical training or degree in mechanical or electrical engineering or related fields
• Minimum 3 years of professional experience in technical services or engineering with practical experience in machine, pneumatic, electrical, or electronics
• Able to work as a single contributor and under less supervision
• Driving license class B
• Eligible to work in Germany

BENEFITS:

• Hybrid work
• 30 days of annual leave
• Variable bonus
• Travelling allowance
• Laptop and mobile phone are provided
• Company car provided
• Business trip accommodation expenses will be taken care by the company
• Abroad trainings