Machine Field Services Technician (m/f/d)
Posted on April 10, 2025
Dusseldorf
Posted on April 10, 2025
About this role
OVERVIEW
The European adhesive and sealant application technologies company that provides hotmelt solutions and machinery to a variety of industries.
KEY REQUIREMENTS:
- Experience in machine services and maintenance
- Business level in German and English communication skills
- Able to travel up to 50% in Germany and occasionally in other countries in EU
JOB RESPONSIBILITIES:
- Responsible for field service tasks in installation, commissioning, troubleshooting, preventive and corrective maintenance, and calibration for the company’s machines and electrical systems at the customer sites
- Support customers' technical matters onsite and offsite (phone call, virtual meeting, email, etc.)
- Monitor spare parts inventory
- Maintain accurate records of service activities
- Perform continuous process improvement
- Maintain customer relationships and satisfaction through service work
JOB REQUIREMENTS:
- Obtained technical training or degree in mechanical or electrical engineering or related fields
- Minimum 3 years of professional experience in technical services or engineering with practical experience in machine, pneumatic, electrical, or electronics
- Able to work as a single contributor and under less supervision
- Driving license class B
- Eligible to work in EU
BENEFITS:
- Hybrid work
- 30 days of annual leave
- Variable bonus
- Travelling allowance
- Laptop and mobile phone are provided
- Company car provided
- Business trip accommodation expenses will be taken care by the company
- Abroad trainings
#LI-JACDE
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