Relationship Management Assistant

An international bank is currently recruiting a Relationship Management Assistant to support Japanese corporate clients in Düsseldorf, Germany.

The role provides support to Account Officers in promoting and maintaining business relationships, assisting with customer account administration, ensuring compliance with regulatory and internal requirements (including KYC), and supporting day-to-day banking operations.

Main Responsibilities

• Management of various administrivia activities within Japanese corporate banking division
• Support credit business including short-term and long-term loans, trade finance, foreign exchange, derivatives, overdraft control, and special interest calculation
• Support non-credit business including deposits, cash management, cash pooling, and domestic/international remittances
• Assist with documentation and processing for client transactions
• Maintain accurate client information in internal banking systems
• Coordinate with Account Officers and other internal teams
• Respond to client inquiries regarding banking products and services
• Support project and administrative tasks

Ideal Candidate

• Degree in Business Administration, Finance, Economics, or equivalent
• Relevant banking experience preferred
• Ability to coordinate and support assistant team activities
• Business-level German and English; Japanese preferred
• Proficiency in Microsoft Office (Excel, Word)
• Strong negotiation, client service, and communication skills
• Ability to support multiple tasks and work in a team environment
• Professional, responsible, and customer-focused

*All applicants must have the right to work in Germany without visa sponsorship.

* We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders.