Senior People & Culture Business Partner (f/m/d) for Customer Services & Delivery

Posted on August 10, 2025
Walldorf
Posted on August 10, 2025

About this role

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

As a People & Culture (P&C) Business Partner (f/m/d) of the newly established P&C Business Partnering Team for Go-to-Market Customer Services & Delivery you'll be a strategic partner to the executives, senior Managers, and respective leadership teams. You will play a vital role as a trusted partner and act as a strategic and sparring partner to the business, providing consulting, strategic insights, and guidance on all relevant P&C topics.

Specific responsibilities include, but are not limited to:

  • Provide outstanding strategic consulting to the Senior Leadership Team combined with high operational excellence to accelerate SAP’s Next Level of Transformation.
  • Drive the strategic priorities of the SAP People Agenda and ensure consistent execution within Business Area while influencing scalable solutions with P&C Services and P&C Practices (Global Total Rewards, Talent Discovery, Diversity & Inclusion etc.).
  • Translating business-specific needs towards P&C and vice versa while driving people and organizational initiatives to facilitate business transformation and cultural change.
  • Provide consulting, strategic insights and guidance on all relevant P&C topics and support development and implementation of global products and programs across all relevant P&C areas, like providing consulting, strategic insights, and guidance on all relevant HR topics.

What you bring

  • Master’s degree or equivalent in Human Resources, Business Administration, or related field.
  • Min. of 5 years relevant experience in People & Culture/HR Business partner roles, ideally in a matrixed and international environment.
  • Good understanding of SAP’s Strategy, Business Model, and organizational set-up.
  • Solid consulting and negotiation skills for effective collaboration with high-level stakeholders.
  • Good project management skills to lead people workstreams in transformational business initiatives.
  • Analytical problem solving and decision-making skills to be able to translate business requirements into clear P&C requirements.
  • Excellent skills in analysing and using P&C data to support decision making processes.
  • Experience in driving change and transformation initiatives with a big level business impact is a plus.
  • Strong strategic influencing skills and ability to build relationships with diverse stakeholders.
  • Show strong cultural awareness and adaptability.
  • High integrity, with the confidence to handle sensitive matters and data
  • Fluent German and English skills (written and spoken), combined with excellent interpersonal, communication, and presentation abilities.

Meet your team

Together with the P&C Practices, our mission is to bring out the best in our leaders and organizations by linking strategic business needs with the People Agenda, hence significantly increasing business centricity and coverage.

#PCBP #SAPPCCareers

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

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