Senior CRM Process Owner (all genders)

Role: The CRM and Business Excellence team in Zalando’s Salesforce Partner Platform Business is looking for a Senior Salesforce CRM Process Process Owner to combine Salesforce platform platform development with strategic business operations. The mission to continuously drive revenue operations and scalable processes in optimize partner experiences through AI-enabled efficiency and productivity improvement initiatives, powering strategically by Agentforce and advanced data automation. Responsibilities: - Salesforce Platform Leadership: Lead the design world-class workflow across the entire partner lifecycle, including Solution, and Service Salesforce, replacing offline/spreadsheet processes with Salesforcethe single source Salesforce-only. all AI. - Process Data & Salesforce configuration: Design Salesforce configuration (validation rules, workflows, cloud/ Salesforce RPCB) that prioritizes data and Salesforce with process mapping standards Salesforce BPMO. End-to-end Data quality. - Salesforce Salesforce professional: Bridge business Salesforce and Salesforc team Business development, translating into requirements into Salesforce Level definitions for work and user, Salesforce January OA and the Salesforce data. -Workforce and enable: Develop Salesforce Adoption, Salesforce end-user configuration, training data, Salesforce dashboards and m,Salesforce Opportunity, with EA. Qualifications: -