ASSISTANT MANAGER 100% (M/W/D) MASSIMO DUTTI BASEL

Where customer experience meets operational excellence, and where leadership is built through collaboration, support, and daily impact. As an Assistant Manager, you play a key role in supporting the Department Manager & Store Manager in driving performance and delivering an exceptional in-store experience. You work closely with the team to ensure smooth daily operations, guide employees across all touchpoints, and help translate the brand’s vision into consistent execution on the shop floor. You lead by example, actively participating in customer interactions while coaching and developing the team. Through regular feedback and follow-up, you help strengthen individual performance and foster a positive, customer-focused environment. You also support in monitoring key performance indicators, identifying opportunities for improvement, and implementing actions that enhance both service quality and operational efficiency. We are looking for individuals who combine a hands-on approach with a strong sense of responsibility—people who can support multiple priorities, empower teams, and contribute to a culture of collaboration and accountability. You are attentive to detail, proactive, and motivated to grow within a fast-paced retail environment. In this role, you will have the opportunity to develop your leadership skills, contribute to store strategy, and make a direct impact on both team engagement and business results. With continuous support, training, and development opportunities, you will be encouraged to take initiative and grow within the INDITEX Group. This role is about more than supporting operations. It’s about shaping the team, enhancing the customer experience, and growing into the next step of your leadership journey.