Operations Specialist - Designer - Maternity Cover (all genders)

THE ROLE & THE TEAM***Please note that this is a maternity cover role until end of Feb 2027*** The Operations Excellence Team, a highly specialised unit, is dedicated to executing processes with precision, from order entry to invoice clarification. Within this team, you will specialise in the end-to-end purchase-to-pay process. Your responsibilities encompass the entire journey, from order creation to ensuring timely deliveries and comprehensive product information for online presentation. Daily interactions will involve engaging with a range of external and internal stakeholders, including brands, buying and planning departments, accounting, transportation, and warehouse operations teams. This role offers a unique opportunity to build a broad expertise in supply chain management within the dynamic e-commerce industry.INCLUSIVE BY DESIGNIf you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.Discover more about our commitment to creating a diverse and inclusive workplace:WHAT WE´D LOVE YOU TO DO (AND LOVE DOING)Support the Operations Excellence Team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems. Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management.Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards.Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements. Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses.Proactively seek out innovative solutions to enhance and optimise our pre-season and in-season processes, contributing to greater efficiency and effectiveness.WE´D LOVE TO MEET YOU IF Strong organisational and communication skills with a structured approach to tasks.Proficiency in data entry, spreadsheet management, and document organisation.Prioritising accuracy and quality when handling data and numbers.Proficiency in MS Office, particularly Excel.Thriving in fast-paced environments and promoting teamwork and proactive problem-solving.Openness to continuous improvement and a commitment to process excellence.Taking ownership and accountability for assigned tasks.Efficient workload management to ensure timely, accurate, and prioritised completion of tasks. OUR OFFERZalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)2 paid volunteering days a yearWork from abroad for up to 30 working days a yearEmployee shares programme40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partnersRelocation assistance available (subject to prior agreement)Family services, including counselling and supportHealth and wellbeing options (including Wellhub, formerly Gympass)Mental health support and coaching availableDrive your development through our training platform and biannual peer-to-peer reviewRecruiterSylvia [email protected] note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.If you have any questions about our recruitment process, please take a look at our .ApplyAbout ZalandoFounded in Berlin in 2008, Zalando is the leading European technology platform for fashion and lifestyle. Connecting 62 million active customers with more than 7,000 brands across 29 markets, our operations are built on a unique AI-powered data and infrastructure platform. For our customers, our multi-app approach - comprising Zalando, ABOUT YOU, and Lounge by Zalando - delivers an inspiring, highly personalized shopping experience, serving different customers with different needs. For our partners, we are building the operating system for e-commerce. Through ZEOS, Tradebyte, and SCAYLE, we open our logistics, software, and service capabilities to brands and retailers, enabling them to seamlessly scale their businesses across borders.Back to job descriptionTHE ROLE & THE TEAM***Please note that this is a maternity cover role until end of Feb 2027*** The Operations Excellence Team, a highly specialised unit, is dedicated to executing processes with precision, from order entry to invoice clarification. Within this team, you will specialise in the end-to-end purchase-to-pay process. Your responsibilities encompass the entire journey, from order creation to ensuring timely deliveries and comprehensive product information for online presentation. Daily interactions will involve engaging with a range of external and internal stakeholders, including brands, buying and planning departments, accounting, transportation, and warehouse operations teams. This role offers a unique opportunity to build a broad expertise in supply chain management within the dynamic e-commerce industry.INCLUSIVE BY DESIGNIf you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.Discover more about our commitment to creating a diverse and inclusive workplace:WHAT WE´D LOVE YOU TO DO (AND LOVE DOING)Support the Operations Excellence Team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems. Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management.Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards.Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements. Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses.Proactively seek out innovative solutions to enhance and optimise our pre-season and in-season processes, contributing to greater efficiency and effectiveness.WE´D LOVE TO MEET YOU IF Strong organisational and communication skills with a structured approach to tasks.Proficiency in data entry, spreadsheet management, and document organisation.Prioritising accuracy and quality when handling data and numbers.Proficiency in MS Office, particularly Excel.Thriving in fast-paced environments and promoting teamwork and proactive problem-solving.Openness to continuous improvement and a commitment to process excellence.Taking ownership and accountability for assigned tasks.Efficient workload management to ensure timely, accurate, and prioritised completion of tasks. OUR OFFERZalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)2 paid volunteering days a yearWork from abroad for up to 30 working days a yearEmployee shares programme40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partnersRelocation assistance available (subject to prior agreement)Family services, including counselling and supportHealth and wellbeing options (including Wellhub, formerly Gympass)Mental health support and coaching availableDrive your development through our training platform and biannual peer-to-peer reviewRecruiterSylvia [email protected] note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.If you have any questions about our recruitment process, please take a look at our .Apply