Senior Product Manager (f/m/d) - AI Operations

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

• In this role, you oversee and drive non-functional and operational aspects of AI features in LeanIX
• You will be responsible for delivering our AI features in a consistent manner that can be understood by our customers easily and that generates necessary trust and comfort for enabling them for their organization
• You ensure relevant prerequisites are known and properly communicated – towards customers (e.g., legal, technical and commercial aspects) and internally (e.g., teaching teams in AI governance like AI ethics, AI usage tracking)
• You will guide and support our product teams in proper implementation and ensure non-functional and operational aspects are contained in our product roadmap
• You work will directly impact the customer adoption and success of one of our most relevant innovation areas – getting Artificial Intelligence to support Enterprise Architects

What you bring

• 5+ years in product management, ideally with a focus configuration management and platform administration, and a clear attitude to make IT support users
• Ability to analyze and translate industry trends and business requirements into IT capabilities to be included into our solution
• Experience in Artificial Intelligence and good understanding on its challenges with respect to governance and technical implementation
• Ability to engage in our LeanIX planning and prioritization process to ensure AI‑operational aspects are appropriately covered
• Curiosity and motivation to work in and shape an innovative topic with interdisciplinary teams (from sales, customer support, legal, product and engineering)
• Strong verbal and written communication skills with the ability to present complex technical concepts to non‑technical stakeholders – fluent in English

Where you belong

• You will become a member of our “AI Acceleration” team and work closely together with a team of LeanIX AI experts delivering AI enablement, AI discovery support and foundational AI services to our product teams
• You will work in an agile environment and by that participate in internal planning procedures and our weekly team meetings
• In your role, you will be working together with many people from different teams within LeanIX, but also SAP units, namely the SAP Business AI team, the AI Automations team and other teams providing central AI services
• Our domain is just expanding – the topic of AI is still in its infancy and we expect it to grow and mature massively in the next years, allowing to shape the topic and providing a lot of growth opportunities

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.