About this role

THE ROLE AND THE TEAM

Zalando Marketing Services (ZMS) is the 360° marketing unit for Zalando's brand partners. We offer a diverse product suite that spans multiple marketing channels, enabling brands to achieve their advertising objectives in the digital space based on deep consumer insights and a unique fashion, beauty, and designer context.

Within the ZMS Partner Consultancy unit, we work with a diverse set of strategic clients and advise them on innovative marketing solutions and scalable platform strategies. We aim to provide a high service level, smart consultancy, and access to various experts within ZMS. Our success is measured in revenue generation, solution adoption, and client satisfaction.

As a Senior Operations Specialist you will support the Partner Consultancy team with operational tasks, such as owning the campaign set-up process and campaign reporting in addition to contributing to the yearly and seasonal marketing strategies.

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Owning the campaign set-up process end-to-end
Creating the end of campaign reports leveraging all relevant data and providing insights / learnings
Support the PCs with building an adequate yearly marketing strategy and recommendations leveraging ZMS and its offering with the support of the respective business experts
Leverage internal marketing analytics tools and analyse data to support the PCs to create the highest level of consultancy
Liaising with internal stakeholders (e.g. Buyers and Merchandisers) in alignment with the PC
Build and maintain a strong internal network.

WE’D LOVE TO MEET YOU IF YOU

Have previous experience in marketing (preferred)
Possess strong data analysis skills.
Demonstrate excellent attention to detail.
Enjoy working in a dynamic, international environment.
Are a strong team player.
Have experience with Google Suite (preferred).
Communicate clearly and effectively in English.

OUR OFFER

27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review