Operations Manager Marketing (All Genders)

Job Description

Are you someone who thrives on organizing, streamlining, and making things happen? Do you love creating order, managing tasks, and ensuring projects run smoothly from start to finish? If you’re passionate about operational excellence—even without a marketing background—we want to meet you!

Join us at JPMorgan Chase & Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate Operations Manager (all genders) who will take ownership of marketing operations activities including planning, processes, governance, budget management, and vendor management.

Marketing experience is NOT required. If you’re a proactive, detail-oriented operations professional who loves making things work better, we encourage you to apply!

Job Responsibilities

• Work in the marketing operations team and be responsible for planning activities, processes, governance, and budget oversight across the marketing organization.
• Manage and develop marketing plans in partnership with other areas of the business.
• Collaborate with stakeholders across the marketing organization and improve existing processes.
• Support vendor onboarding and ongoing vendor management.
• Prepare reports, presentations, interpret information, and make recommendations to keep management informed.

Required Qualifications, Capabilities and Skills

• A natural organizer: You thrive on structure, process, and attention to detail. You love making order out of complexity and are passionate about building and refining processes.
• Strong business operations acumen: You have a very good understanding of business operations and experience with vendor management.
• Detail-oriented doer: You sweat the small stuff and take pride in accuracy and follow-through. You’re passionate about processes, procedures, and analysis.
• Excellent communicator: You have excellent organizational and communication skills and are comfortable presenting plans and final deliverables to stakeholders at all levels.
• Tracker and problem solver: You enjoy tracking progress, interpreting information, and making actionable recommendations.
• Bilingual: Fluency in English is required. German is a plus.

Preferred Qualifications, Capabilities and Skills

• Experience from a consulting background.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.