Working Student (f/m/d) - SAP Concur Working Student in Customer Success

Marketing

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

• In this role, you’ll support Customer Success Managers and Client Marketing Managers with daily activities, meeting preparation, research, documentation, and presentation creation
• You’ll help organize and deliver customer events (e.g., Client Roundtables, User Groups) and manage CRM data to ensure accuracy
• You’ll assist in post-event and post-campaign follow-up, including lead generation and customer communication
• You’ll collaborate with the Client Marketing team on customer-facing materials and contribute to cross-functional process-improvement projects

What you’ll deliver

• Measurable improvements in data quality through consistent CRM updates and reporting
• High-quality meeting materials and event documentation
• Positive customer and stakeholder feedback on events you help execute
• Improved lead generation and conversion through structured follow-up

What you bring

• Student (f/m/d) at a university or a university of applied sciences
• Fluent in German and English, both written and spoken
• Currently enrolled as a student (e.g., Business Administration, Information Systems, Communications, or a related field)
• Strong interest in SaaS solutions, Cloud Software and technology trends like AI
• Strong communication skills and enthusiasm for engaging with customers
• Analytical mindset and interest in data-driven work
• Proactive, reliable, and well-organized working style
• Enjoyment of working in a dynamic, fast-paced environment
• At least one year cooperation

Where you belong

Team Culture

• Dynamic, diverse, and collaborative environment focused on customer success
• High-performing team with a culture of ownership, trust, and mutual support
• A mosaic of individuals committed to helping each other succeed

Who Thrives Here

• Proactive, curious people who enjoy a fast-paced environment
• Strong communicators who value teamwork and continuous learning
• Individuals motivated by helping customers succeed and making an impact

How We Collaborate

• Close cross-functional work with Customer Success, Marketing, Sales, and Services
• Regular team meetings, open communication, quality time in the office
• A win together mindset with active knowledge sharing and joint problem-solving

Growth Opportunities

• Hands-on experience in Customer Success, account management, and SaaS operations
• Development of CRM, data-analysis, communication, and project skills

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.