Working student for Global Retention Team starting June 2025

Mercedes-Benz Mobility at a Glance

Mercedes-Benz Mobility is the financial service provider for Mercedes-Benz Cars. But we are so much more: We are passionate about our products and people, engaging our customers for life, and actively shaping the future of mobility. Global Sales & Marketing is located at Mercedes-Benz Mobility HQ in Stuttgart (Pragsattel) and is responsible for the development, enhancement and coordination of global initiatives such as sales growth programs, digital customer retention, lifecycle management and innovative mobility services. We are very ambitious in advancing our core finance and leasing business by ensuring our Mercedes-Benz customers remain loyal to the brand. Hence, Digital Customer Retention is an essential part of the Mercedes-Benz Mobility AG strategy.

Our Global Retention Team is globally oriented, striving for daily excellence in collaboration with the markets and combining the highest ambitions with a strong team culture. Would you like to join us?

Your tasks will be:

• As a working student, you will be an integral part of the Global Retention Team, contributing up to 20 hours per week
• You will participate in implementing scalable business solutions for digital retention activities
• You will be responsible for collecting and organizing data to visualize and digitalize our overall retention processes
• You will also be responsible for communicating with markets and handling internal communication activities
• Moreover, you will support organizing market rollouts, preparing trainings, and maintaining close contact with the markets and other stakeholders

In a nutshell: You will bring your expertise, creativity, and digital skills to jointly achieve our ambitious customer loyalty targets on a global level.

• Studies in business administration or a comparable field
• Effective proficiency in German and English
• Basic digital knowledge and computer skills (e. g., Mural, Jira, Confluence, PowerPoint)
• Passionate about innovative digital products
• Ability to act in an intercultural and international context
• Well-developed communication and teamwork skills
• Personal initiative, strategic and analytical thinking and a “get things done” mindset
• Strong customer and team orientation

Interested?

We look forward to receiving your complete application, including CV (in English or German) and relevant references with the following information:

• Job title and reference number
• Earliest start date

Additional information:

It doesn’t work completely without formalities. When sending your online application, please attach your CV, certificate of enrollment, current performance record, relevant certificates, if applicable proof of mandatory internship and the standard period of study (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.

Please find the criteria of employment "here".

Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.

We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: [email protected]

Please understand that we no longer accept paper applications and that there is no right to get your documents returned.

If you have any questions regarding the application process, please contact HR Services by e-mail at [email protected] or by phone: 0711/17-99000 (Monday to Friday between 10 a.m. to 12 a.m. and 1 p.m. to 3 p.m.).