About this role

The Role & The Team

As an Outbound Specialist, you are part of a high-performing team, ensuring top-quality standards are met for every product. You are responsible for sample quality inspection, working closely with other teams to maintain excellence and contribute to the ongoing success of Lounge by Zalando.

About Lounge by Zalando

Lounge by Zalando is an online outlet for fashion and lifestyle products in 20+ European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Lounge by Zalando is so much more than discounts. Our strength lies in our focus on fashion and lifestyle brands: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.

https://www.zalando-lounge.de

Inclusive by Design

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

What we’d love you to do (and love doing)

You are responsible for inspecting samples to ensure they meet Zalando's quality standards and all legal requirements, while documenting any deviations.
You check the quality of samples and prepare them for dispatch with precision and care.
You work independently, managing and prioritizing your tasks based on urgency and importance.
You stay updated on the latest legal and internal quality standards through our ongoing training programs.
You regularly collaborate with other departments, receive feedback on your work, and openly share ideas and suggestions with colleagues and stakeholders.

We’d love to meet you if

You have successfully completed an apprenticeship or have comparable professional experience. Strong PC and Google Workspace skills are a plus.
You work in a detail-oriented manner, quickly grasp new concepts, and maintain a high level of focus even during busy periods.
You approach your work in an independent, structured, and conscientious way, and you have no trouble meeting tight deadlines.
You thrive on regular, constructive feedback to continuously improve and develop your skills.
You have strong German and English language skills.

Our Offer

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review