Key account manager(m/f/d)

■ Overview As the European hub of a global industrial group, the company is engaged in the sales and technical support of lubricant and grease products. It provides high‑performance, application‑specific solutions for a wide range of industries, including automotive, industrial machinery, construction equipment, and HVAC systems. Through close collaboration with the R&D department, the company develops customized solutions tailored to customer specifications and continues to expand its presence in the European market.

■ Position Purpose / Background ⦁To further accelerate the growth of the lubricants and greases business in Europe, the company is seeking a Senior Manager responsible for customer management, business development, and global coordination. ⦁This position has the potential to evolve into a leadership role overseeing the Marketing & Sales team in the coming years.

■ Responsibilities Leadership / Organizational Role ⦁Potential to lead the Marketing & Sales team within the next few years ⦁Contribute to the development of team strategy, operational execution, and organizational culture

Customer Management ⦁Serve as the escalation point for existing key accounts, driving resolution of major issues ⦁Build and maintain strong relationships with B2B customers (e.g., automotive and industrial sectors)

Global Coordination ⦁Act as the primary interface with global offices (e.g., Asia, North America) regarding technical requirements, product recommendations, and project progress ⦁Manage approval and qualification processes for global customers

Business Development & Market Expansion ⦁Develop and execute strategies for new business acquisition and customer expansion in Europe ⦁Identify and commercialize new applications and niche markets ⦁Lead sustainability‑related initiatives (e.g., CO₂ reduction, localization strategies, environmentally friendly materials)

Commercial & Operational Management ⦁Develop and implement mid‑term and short‑term business plans ⦁Conduct commercial negotiations, price discussions, and prepare proposals ⦁Manage demand forecasting, order handling, and coordination with logistics, procurement, and finance ⦁Oversee accounts receivable and secure optimal cash flow KPI & Performance Management ⦁Set annual and quarterly KPIs and drive actions toward achieving them ⦁Report on sales, profit, and project activities

■ Requirements Qualifications ⦁Background in science or engineering ⦁PhD is a plus ⦁Experience as a Key Account Manager is preferred

Experience ⦁10+ years of experience in B2B industrial sales, account management, or project management ⦁Strong track record in new customer acquisition ⦁Experience with automotive or industrial products is advantageous Technical Knowledge ⦁Basic understanding of lubricants and tribology ⦁Knowledge of products and competitors in the European market is welcome

Skills ⦁Excellent communication and presentation skills ⦁Strong customer‑relationship‑building capability ⦁High level of autonomy, creativity, and ability to collaborate within small teams

Languages ⦁Business level English ⦁French language skills are a plus

Business Travel Business travel within Europe and to the head office (Tokyo) as required