Principal Account Development Manager - ZEOS (all genders)

Role Zalando’s ZEOS unit offers B2B logistics and fulfillment solutions to fashion and lifestyle brands across Europe. The Principal Account Development Manager will drive market creation, strategic acquisition, and build high‑impact partnerships for ZEOS, acting as a bridge between commercial, logistics, tech and operations teams. Responsibilities - Drive market creation and strategic acquisition: open new geographic or industry markets, establish profitable verticals, and secure long‑term contracts. - Navigate complex stakeholder networks across tech, product and finance, balancing partner advocacy with ZEOS operational and financial goals. - Architect scalable, high‑impact solutions by integrating commercial, financial and operational insights. - Build C‑suite partnerships, mapping ZEOS solutions to enterprise balance sheets and winning executive stakeholders. - Own cross‑functional execution, resolving supply‑chain or inventory bottlenecks and ensuring operational trust. - Identify and implement process innovations to improve sales and operational efficiency. - Mentor junior colleagues, codify successful frameworks and act as an organizational force multiplier. Qualifications - 8+ years of B2B enterprise sales or strategic consulting experience with a proven track record of launching new verticals or scaling complex account portfolios. - Graduate degree in Business, Supply Chain Management or a similarly rigorous field; non‑traditional real‑economy background valued. - Strong understanding of contract/digital logistics, e‑commerce infrastructure, wholesale or physical supply‑chain operations. - Ability to interpret complex KPIs, predict market trends and build data‑backed business cases. - Excellent cross‑functional communication and diplomatic skills; proven ability to manage intricate stakeholder groups.\nWhat We Offer - 27 days of holiday (up to 30 with seniority) plus 2 paid volunteering days. - Employee share programme and up to 40% discount on Zalando fashion and beauty products. - Relocation assistance, family services, health and wellbeing options, mental health support and coaching. - Continuous development through training platforms and bi‑annual peer‑to‑peer reviews.