Vertriebsinnendienst / Inside Sales (m/w/d)

Company Overview: They are an internationally operating manufacturer of high-quality furniture fittings and industrial components. Their extensive and diverse product range serves customers in furniture manufacturing and retail, mechanical engineering, as well as the automotive, marine, and aerospace industries.

Responsibilities:

• Act as the first point of contact for customer communication via email and phone
• Respond to technical inquiries (problem-solving, sales consulting)
• Create and follow up on quotations
• Enter orders and coordinate shipping dates
• Record and handle complaints
• Enter and update master data in the CRM system
• Support the field sales team at trade fairs

Requirements:

• Strong communication skills
• Language skills: Native-level German, business-level English; additional European language skills are desirable but not mandatory
• Good technical understanding and willingness to learn
• Proficiency in MS Office (Outlook, Excel, PowerPoint, Word)
• Completed commercial training or university degree
• Ideally 2–3 years of experience in inside sales, customer service, or a similar customer-facing role

Benefits

• Flexible working hours (core time 9:00–16:00)
• Home office possible when needed (e.g., deliveries, doctor appointments)
• Company health insurance