Customer Solutions Specialist (m/f/d) limited 18 months
About this role
You love strong brands - we love strong personalities!
Become part of Danone and our team with the successful brands Volvic, Aptamil, Activia, Actimel, Alpro and more.
- End-to-end order management from order entry to delivery
- Handling customer inquiries, order clarifications, and service requests
- Interface between customers, Sales, and Supply Chain
- Processing complaints, claims, and return flows
- Monitoring deliveries and proactively managing deviations
- Maintaining accurate customer and order documentation in SAP
- Completed commercial education
- Minimum 1 year experience in customer service or order management
- Strong service mindset and structured, independent working style
- Good SAP knowledge and strong Excel skills
- Fluent German, good English skills
OWN your IDEAS
In our culture, respect and team spirit are embedded at all levels: the best idea is not determined by the hierarchical level.
OWN your CAREER
Your career path is not a one-way street. Individual career plans give you freedom and flexibility: We support you - e.g. with our coaching and mentoring offer.
OWN your IMPACT
A job means so much more than titles and earning money. With us you have the opportunity to really make a difference and improve the health of people and the planet.
Come to Danone and make our team even more colorful and diverse. We say: bring your very own self into our teams - because we count on the individuality of everyone.
YOUR BENEFITS
- Mobile and flexible working
- Various education opportunities
- Pension
- Pick & Choose from the categories Transportation, Health, Lunch, Childcare and more!