Customer Solutions Specialist (m/f/d) limited 18 months

Posted on July 30, 2026
Frankfurt
Posted on July 30, 2026

About this role

You love strong brands - we love strong personalities!

Become part of Danone and our team with the successful brands Volvic, Aptamil, Activia, Actimel, Alpro and more.

  • End-to-end order management from order entry to delivery
  • Handling customer inquiries, order clarifications, and service requests
  • Interface between customers, Sales, and Supply Chain
  • Processing complaints, claims, and return flows
  • Monitoring deliveries and proactively managing deviations
  • Maintaining accurate customer and order documentation in SAP
  • Completed commercial education
  • Minimum 1 year experience in customer service or order management
  • Strong service mindset and structured, independent working style
  • Good SAP knowledge and strong Excel skills
  • Fluent German, good English skills

OWN your IDEAS

In our culture, respect and team spirit are embedded at all levels: the best idea is not determined by the hierarchical level.

OWN your CAREER

Your career path is not a one-way street. Individual career plans give you freedom and flexibility: We support you - e.g. with our coaching and mentoring offer.

OWN your IMPACT

A job means so much more than titles and earning money. With us you have the opportunity to really make a difference and improve the health of people and the planet.

Come to Danone and make our team even more colorful and diverse. We say: bring your very own self into our teams - because we count on the individuality of everyone.

YOUR BENEFITS

  • Mobile and flexible working
  • Various education opportunities
  • Pension
  • Pick & Choose from the categories Transportation, Health, Lunch, Childcare and more!
Want more jobs like this?Get Supply Chain / Logistics jobs in Frankfurt delivered straight to your inbox.
By signing up, you agree that we may process your information in accordance with our privacy policy.
More jobs from this employer
You might be interested in
For expats of all colours, shapes and sizes

Never miss a thing!Sign up for expat events, news & offers, delivered once a week.
Keep me updated with exclusive offers from partner companies
By signing up, you agree that we may process your information in accordance with our privacy policy

© 2026 IamExpat Media B.V.
Apply for this position