Japanese Speaking System Engineer

A Japanese IT Company is currently recruiting a System Engineer (IT Support).

System Engineer Main Responsibilities:

• Provide 1st and 2nd level technical support for clients both on-site and off-site
• Perform accurate and timely diagnosis and rectification of system faults, ensuring prompt case resolution and maximum customer satisfaction
• Handle system integration, office relocation services, system installations, configurations, migrations, and removals for clients and internal systems
• Manage small system integration and office relocation projects, ensuring timely, budget-compliant, and high-quality project deliverables
• Collaborate with partners and provide outstanding customer service

System Engineer Ideal Candidate:

• 3+ years of technical support experience in the IT industry
• Administration experience with Windows services (AD, GPO, Printer, Shared Folders)
• Strong knowledge of operating systems, including Windows 10, iOS, and Android
• Basic knowledge of networking (LAN, WAN, Wi-Fi)
• Familiarity with Windows Server 2016/2019/2022
• Excellent communication skills with clients, end-users, vendors, and third parties
• Proficient in English, both spoken and written

All applicants for the System Engineer must have the right to work in the country without any restrictions as the Company is not able to offer visa support.

Updated: 15 hours ago