Senior Principal Product Manager – Partner Experience & AI Platform (all genders)

Role: Senior Principal Product Manager (Head-level IC) for Partner Experience & AI Platform. Acts as the horizontal steward of Zalando's end‑to‑end digital partner journey, bridging complex backend capabilities, data products and high‑performing partner experiences while architecting a next‑generation AI platform. Responsibilities: - Horizontal Experience Stewardship: oversee the end‑to‑end digital partner journey, identify friction points and coordinate cross‑functional efforts. - AI Platform Strategy & Orchestration: define vision and strategy for the central AI platform, build infrastructure such as LLM orchestration, agentic frameworks and RAG patterns. - Ecosystem‑Led Infrastructure: drive platform evolution ensuring modular, extensible infrastructure and deep integration with partner APIs and autonomous agents. - Central Infrastructure Ownership: own the roadmap for key central products including the Partner Design System and foundational technical infrastructure. - Executive Communication & Influence: translate complex technical trade‑offs into compelling business narratives for leadership. - Leadership & Mentorship: coach and mentor junior product colleagues and contribute to product‑craft leadership. Qualifications: - 10+ years experience in high‑scale platforms, SaaS or marketplaces. - Strong understanding of APIs‑as‑products, developer experience and distributed platform services. - Fluency in the Generative AI stack, LLM orchestration and agentic workflows, with ability to move from experimentation to production‑grade automation. - Mastery of influence and alignment across complex organisations, change‑management and strategic program leadership. - Ability to discuss technical architecture with engineers and commercial leadership. - Commitment to customer and UX excellence. What We Offer: - 27 days holiday (up to 30 with seniority) and 2 paid volunteering days. - Hybrid working model with up to 60 % remote and up to 30 days work‑from‑abroad per year. - Employee share programme, 40 % discount on Zalando fashion and beauty, 30 % discount on Lounge, plus external partner discounts. - Relocation assistance, family services, health and wellbeing options, mental health support and coaching. - Development opportunities through training platform and bi‑annual peer‑to‑peer review.