Marketing Operations Specialist (all genders)
Posted on October 23, 2026
Berlin
Posted on October 23, 2026
About this role
Role: Senior Operations Specialist in the ZMS Partner Consultancy unit at Zalando Marketing Services (ZMS).
Responsibilities:
- Support the ZMS Partner Consultants (PCs) by taking ownership of all operational tasks.
- Own the campaign set-up process end-to-end.
- Create end-of-campaign reports leveraging all relevant data and providing insights/learnings.
- Support Partner Consultants with building an adequate yearly marketing strategy and recommendations leveraging ZMS and its offering, with the support of business experts.
- Leverage internal marketing analytics tools and analyse data to support the PCs to create the highest level of consultancy.
- Liaise with internal stakeholders (e.g., Buyers and Merchandisers) in alignment with the PC, and build and maintain a strong internal network.
Qualifications:
- Previous experience in marketing (preferred).
- Strong data analysis skills.
- Excellent attention to detail.
- Enjoy working in a dynamic, international environment.
- Strong team player.
- Experience with Google Suite (preferred).
- Clear and effective communication in English.
What We Offer:
- 27 days of holiday a year to start for full-time employees.
- 2 paid volunteering days a year.
- Employee shares program.
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners.
- Relocation assistance available (subject to prior agreement).
- Family services, including counseling and support.
- Health and wellbeing options (including Wellhub, formerly Gympass).
- Mental health support and coaching available.
- Drive your development through our training platform and biannual peer-to-peer review.
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