About this role

Company and Job Overview
Our client is a globally recognized Japanese manufacturer with over a century of expertise in precision machinery. The company is a trusted supplier to leading firms in the food, pharmaceutical, and chemical industries, offering cutting‑edge weighing and packaging solutions. With its European headquarters based in Willich, the organization serves clients across Europe and North Africa.
To support continued growth, we are currently seeking a Wholesale and Foreign Trade Management Assistant with a focus on Spare Parts Sales. This is a full‑time, permanent position offering a dynamic and international work environment.

Job Responsibilities

Manage national and international customer inquiries, prepare quotations, and follow up on offers
Handle order processing for repair services using ERP systems (SAP), from goods receipt to invoicing
Monitor delivery timelines and coordinate warehouse material withdrawals
Support temporary goods picking and warehouse processes
Oversee import/export operations including customs documentation and goods classification
Order spare parts from Japan and external suppliers
Review and process letters of credit and debt collection cases
Maintain and control import, courier, and freight invoices
Participate in spare parts warehouse administration (main, service, and branch warehouses)
Process warranty claims
Submit monthly INTRASTAT reports to the Federal Statistical Office

Job Requirements

2–3 years of professional experience in import/export operations, including customs documentation and commodity classification
Proficiency in ERP systems, ideally SAP (purchasing, sales, article master data)
Strong command of English; additional languages (e.g. French, Spanish, Japanese, Dutch) are a plus
Solid technical understanding and familiarity with MS Office tools
Detail‑oriented with strong organizational and communication skills