Operational & Customer Service Staff(m/f/d)

Main Responsibilities

• Handle export and import operations for sea and air freight, including booking and shipment tracking
• Coordinate and negotiate with shipping lines, airlines, transport companies, and shippers
• Prepare shipping documentation (e.g., B/L, AWB) and provide customer service support

Qualifications & Skills

• Industry Experience: 2 years of hands-on freight forwarding experience
• Language Skills: German and English (both required), Japanese (preferred)
• Other Skills: Strong administrative accuracy; good knowledge of Incoterms