Working Student (f/m/d) - CX Customer Engagement & Webcast Management

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

Join the Global CX Consumption Office and help SAP's customers get more value from their SAP CX solutions. You will be the engine behind our digital engagement formats - from planning and moderating webcasts to publishing recordings - keeping 150+ Customer Success Managers and their customers informed and connected.

• Schedule and coordinate webcasts in alignment with Global Solution Champions, Adoption Office experts, and Product Leaders, supporting promotion of new releases
• Create and manage registration pages for webcasts
• Manage the monthly webcast newsletter
• Moderate webcasts and ensure smooth execution
• Handle post-production of webcasts and publish recordings on sap.com
• Support analytics and reporting to track engagement and adoption metrics

What you bring

• Student (f/m/d) at a university or university of applied sciences, ideally in your 1st or 2nd semester of a Bachelor's program
• Preferred fields of study: Communication, Media, Business Informatics, or IT
• Computer skills: MS Office (Word, Excel, PowerPoint); Camtasia; experience with webcast tools (e.g. ON24) is a plus
• Language skills: Fluent in English and German (written and verbal)
• Soft skills: Team player, strong communicator, comfortable with public speaking, well-organized, structured, and reliable

Where you belong

The Global CX Consumption Office is part of SAP's Customer Experience (CX) organization. Our mission: Helping 150+ CX Customer Success Managers drive lower churn and higher consumption of SAP CX Solutions through High Touch and Low Touch engagement models. We collaborate with product management, solution champions, and customer-facing teams worldwide. Joining our team means contributing directly to customer success on a global scale.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.