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IT-Support (m/w/d) IT/ICT/3rd level support

IT & Technology
Karlsruhe

What awaits you?

  • You provide 3rd level support as a technical expert within your own domain.
  • You provide international corrective actions towards our customers.
  • You analyze incidents and problems, reproduce issues in our Lab and closely collaborate with the different relevant R&D engineers to come to a solution for our partners and customers
  • You sporadically participate in installations and configurations, on-site customer training, demo and tradeshow setup, operation and breakdown and new product and system hyper care.
  • You make sure to maintain and to improve your kledge regarding our various products and technologies.
  • You support second-line collaborators both internal and with our worldwide partners
  • You provide frequent field feedback to sales, project management and service colleagues in order to maintain the loop between the division and its customers.
  • You report potential project risks to Customer Project Management during installation phase.

What we require?

  • You have a technical Bachelor or Master’s degree or an education background as an IT System engineer. We are also open to fresh graduates!
  • You have kledge of one of the following domains: electronics, electromechanics, ICT, mechanics or networking.
  • You are willing to travel world wide (approx. 25% of your time)
  • You are fluent in English, both written and oral.
  • You have strong analytical skills
  • You have an eye for details and quality
  • You customer oriented: you always have their best interest at hart. 

What we offer you?

  • A permanent contract
  • The opportunity to work for an international market leader where innovation really matter.
  • Internal training 
  • A modern and state of the art working environment
  • A challenging technical role
  • An interesting and challenging job in a highly qualified international team.
  • Flexible working hours and a fair salary
  • Modern tools on high-quality products for the industrial environment
  • An independent job in a highly motivated multicultural team.

Our job offer IT-Support (m/w/d) IT/ICT/3rd level support
sounds interesting? Then we are looking forward to receiving your
application via Campusjäger by Workwise.With our partner Campusjäger, you can apply for
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Work Hours:

40 hours per week hours per week