(Senior) Business Continuity Manager (all genders) - Zalando Payments

Role: As a (Senior) Business Continuity Manager (all genders) you will be responsible for the further development of the Business Continuity Management (BCM) framework of Zalando Payments, collaborating with Zalando Group BCM. This includes conducting Business Impact Analyses (BIA), BCM risk assessments, testing exercises, reporting and crisis management. Responsibilities: - Lead the development and continuous improvement of the Business Continuity methodology. - Plan, prepare and execute BIAs and BCM risk assessments for Zalando Payments. - Develop and implement business continuity plans and ICT response and recovery plans. - Conduct business continuity audits and testing of teams within Zalando Payments and third‑party service providers. - Further develop crisis management processes with Zalando Payments. - Maintain and improve existing BCM awareness channels and training. - Advise and support individual business units on all business continuity issues. - Ensure compliance with BCM‑related regulatory requirements and industry standards. Qualifications: - Degree in Law, Economics, Computer Science or a comparable field of study. - 3–5 years of relevant professional experience in a financial institution, consulting company, industrial company or a corresponding in‑house function. - Good understanding of BCM processes and knowledge of standards such as ISO 22301/27301, DORA, ZAG MaRisk. - Business‑fluent written and spoken English and strong communication skills. - Self‑driven, hands‑on individual with proven ability to navigate ambiguity, manage pressure and deliver practical solutions. - Experience translating BCM data into actionable insights. - Experience managing BCM‑related projects is a plus. What We Offer: - 27 days of holiday per year (increasing up to 30 days), plus 2 paid volunteering days. - Employee share programme. - 40 % discount on Zalando fashion and beauty products, 30 % discount on Lounge by Zalando, and discounts from external partners. - Relocation assistance (subject to prior agreement). - Family services, including counselling and support. - Health and wellbeing options, including Wellhub (formerly Gympass), mental health support and coaching. - Development opportunities through a training platform and bi‑annual peer‑to‑peer review.