Business Processes (Senior) Consultant (f/m/d)

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

As Business Processes (Senior) Consultant (f/m/d) your tasks are:

• Support our customers on their transformation to SAP S/4HANA / Intelligent Enterprise.
• Delivery of remote and onsite services together with our experts for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge.
• Analysis of highly complex business processes including root cause analysis and optimization in heterogenous system landscapes with focus on asset management processes.
• Continuous development of your functional and technical skills in S/4HANA, solutions in SAP Industry Cloud and BTP.
• Being a team player, building up strong networks within SAP and working collaboratively and passionately with others (this is one of the key cornerstones for our success).
• Being a team lead for service delivery teams and escalation teams.
• Mentoring and training the Early Talents in our team.

What you bring

• SAP Enterprise Asset Management expertise in following solution areas:
  • SAP Plant Maintenance, S/4HANA EAM Fiori Apps
  • Phase-based Maintenance
  • Resource Scheduling (RSH)
  • Work Clearance Management
  • SAP Customer Service and SAP S/4HANA Service
  • Good understanding/experience in the cloud solutions for EAM integrated with S/4HANA (IAM, APM, BNAC)
  • SAP Master Data
  • SAP Materials Management
  • SAP Production Planning
  • SAP Quality Management
• Minimum of 5-7 years of experience in Support or Consulting in one of the expertise areas mentioned above.
• Practical experience in managing customers, SAP implementation projects, service deliveries and/or project management.
• Good communication skills with a convincing and friendly appearance.
• High-quality service mindset and the capability to perform well under pressure in a dynamic environment.
• Generic programming Skills in ABAP.
• Fluent English is a must and German is a big advantage.

Where you belong

Customer Services and Delivery drives software adoption, ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end.

The strength of our Centers of Expertise (CoE), as part of CS&D Global Delivery Hub MEE, is to analyze customer solutions with 360° view with service delivery teams combining experts for all relevant software components including application, database and technology, as well as engaging a strong backoffice support.

As member of the CoE Supply Chaing Management Team you will mainly work with SAP’s premium customers. Our team primarily focuses on and planning the digital transformation, assessing SAP solutions incl. functional and technical design, performance critical processes, assessment of implementation and upgrades, monitoring during testing and GoLive. You are a part of a highly motivated and diverse team with colleagues from 10 nations.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

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