Working Student (f/m/d) - AI in Global Communications

We help the world run better.

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

• Coordinate GC data management for our internal knowledge bot: inventory, metadata hygiene, access, and versioning of core messaging documents and priority content sources
• Drive lightweight project management for cross-functional meetings: agendas, notes, decision logs, risk/issue tracking, and clear next steps
• Produce executive-ready summaries (meeting notes, experiment readouts, enablement recaps) with clarity and structure
• Act as the liaison between Global Communications and IT/development teams: gather and document requirements, prioritise and route feedback, review and validate new features, and support user acceptance testing (UAT) for the knowledge bot and its data integrations
• Plan and run AI enablement: organise learning sessions with topic experts, create starter guides/prompts, collect best practices, and measure adoption across GC
• Contribute to prompt libraries and evaluation frameworks to improve answer quality, reliability, and safety of AI outputs
• Track impact metrics (usage, satisfaction, time saved) and turn insights into recommendations for scale up

What you bring

• Student (f/m/d) at a university or a university of applied sciences
• Current bachelor’s or master’s enrolment in Communications, Business/Information Systems, Data/Analytics, Linguistics, or related field
• Interest in AI and communication technologies with willingness to co-develop processes, such as proof-of-concept testing
• Hands-on experience using AI tools and strong prompting fundamentals
• Experience in Communications such as drafting, research, summarisation, stakeholder updates
• Proven project management skills: planning, facilitation, stakeholder follow-ups, and on-time delivery with a strong ability to work interdisciplinary between IT and communications
• Data literacy: experience with (AI-supported) data analysis, familiarity with metadata and document management; comfort working with SharePoint/Office 365 knowledge sources
• Fluent English (written and spoken); concise, audience-appropriate writing style
• Nice-to-have: exposure to enterprise AI platforms (e.g., Microsoft Copilot), experience with enablement (training, office hours, guides) and change-management communications
• Basic analytics skills (dashboards, adoption/usage tracking)
• German or another language at a conversational level

Where you belong

In Global Communications, we drive meaningful conversations, shape SAP’s reputation to match the company’s scale and importance, and turn complexity into clear, engaging stories and actions that build trust with our audiences and contribute to advancing the company’s goals. You’ll join the “AI in Global Communications” initiative: an agile, cross‑functional and regional working group partnering with IT/AI colleagues to build and scale practical AI capabilities for all communication functions. We value experimentation with accountability, security‑first tool use, and measurable impact. The team is piloting a GC AI knowledge bot connected to curated comms assets and runs hands‑on enablement across Global Communications.

• Global, hybrid team across time zones; English is our primary language
• Close collaboration with various Communication roles, IT/AI platform owners, and topic experts
• Fast feedback cycles, clear owners, crisp deliverables, and iteration over perfection
• Security and data stewardship baked into every workflow (internal tools preferred)
• A learning culture: regular tech skill‑building sessions led by Global Communications peers and partners

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to the Guidelines for Ethical Usage of AI in the Recruiting Process.