Senior Account Development Manager (all genders) - ZEOS

Role Overview: Zalando is the leading European technology platform for fashion and lifestyle, offering B2B services through its ZEOS brand. The role is part of the logistics and tech team that helps partners scale their direct‑to‑consumer business across Europe. Responsibilities: - Drive Sales Strategy & Acquisition: identify and pursue new business opportunities and growth potential within existing partners worldwide. - Manage the Full Sales Cycle: maintain a robust pipeline, lead qualification, proposal, negotiation and closing of deals. - Build C‑Level Relationships: develop account strategy plans and strong relationships with internal and external stakeholders up to C‑level. - Own Financial Performance: ensure gross margin and revenue targets are met through cost control and forecast management. - Collaborate & Solve Complexity: work closely with logistics, operations and finance teams to ensure seamless service delivery and resolve critical issues. - Report & Optimise: provide accurate monthly reporting on actions, forecasts and opportunities, and support sales process improvements. Qualifications: - 5‑10 years of sales experience with a strategic scope and a proven track record of negotiating and closing deals. - Extensive industry experience in logistics (contract/digital) or key account management in e‑Commerce. - Highly organised, autonomous and able to thrive in a fast‑paced, entrepreneurial environment. - Strong ability to build relationships with C‑level decision‑makers and present tailored solutions. - Excellent analytical skills with the ability to interpret data, draw conclusions and create accurate forecasts. - Bachelor’s degree in Business or Supply Chain Management. - Fluent in English; German skills are a plus. What We Offer: - 27 days of holiday (up to 30 days with seniority). - 2 paid volunteering days per year. - Employee shares programme. - 40% discount on fashion and beauty products, 30% discount on Lounge by Zalando and other external partner discounts. - Relocation assistance (subject to agreement). - Family services, health and wellbeing options, mental health support and coaching. - Development opportunities through a training platform and bi‑annual peer‑to‑peer review.