Senior Partner Delivery Manager (f/m/d)

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

The mission of the regional MEE Partner Delivery Innovation is to empower SAP partners to fully deliver business transformation and innovation, ensuring that our customers can unlock true business value from their SAP investment. We are committed to delivery excellence, accelerating innovation adoption and fostering a culture of continuous learning and collaboration.

As a Partner Delivery Manager (PDM) specialized for Cloud ERP Private, you will play a critical role in driving customer success and business transformation through successful partner delivery development and enterprise architecture leadership. You will guide partners on their cloud evolution journey, ensure they are leveraging the Rise with SAP Methodology, driving BTP and Integrated toolchain adoption, enabling their delivery workforce and achieving successful go-lives. The role combines responsibilities of managing partner relationships and overseeing their delivery development and execution, with a special focus on Clean Core principles. You will also facilitate alignment between the partner’s delivery teams and SAP account teams to ensure successful joint delivery.

Key Responsibilities

Partner Relationship & Delivery Management

• Serve as the central advisor to partners for their overall delivery practice development, with a focus on Cloud ERP Private solution area.
• Facilitate alignment between the partner’s delivery teams and SAP account teams (EA, ECS, EmLA …), as well as with partner management and Product Engineering.
• Monitor and develop partner delivery capacity and capabilities as per defined business plans, ensuring goals achievement and continuous delivery innovation development (i.e. AI/Joule, BTM).
• Drive regular business reviews (QBRs) with partners to assess their delivery performance, track progress, and initiate corrective actions.
• Facilitate resolution of escalations, ensuring that insights from past projects are considered to enhance future project delivery.
• Ensure partners adopt SAP’s best practices and guidance, including the SAP Partner Delivery Quality Framework.

Enterprise Architecture & Business Transformation

• Guide partners to support their customers’ transformation journey and facilitate their business transformation through the adoption of SAP’s Cloud & Clean Core strategy.
• Act as the transformation partner, provide enterprise architecture adoption guidance, ensuring partners’ delivery teams embrace Clean Core principles and Rise with SAP methodology.
• Drive adoption of SAP BTP and the Integrated Toolchain, ensuring partners fully leverage SAP’s technology stack in their projects.

Collaboration & Innovation

• Work closely with virtual account teams (i.e. Enterprise Architects) and SAP’s broader Partner Ecosystem organization to ensure cohesive partner delivery and transformation execution.
• Ensure transparency into partners’ delivery execution both internally (i.e. HPI or other relevant internal systems) and towards customers (Competency Framework).
• Ensure that customers and partners understand the impact of SAP’s cloud solutions and support continuous improvement in cloud consumption.

What You Bring

Experience & Skills

• Minimum of 5+ years of experience in customer/partner facing roles within the software or technology industry, including partner management, consulting, enterprise architecture, or SAP implementation.
• Strong experience with RISE with SAP Methodology, S/4HANA, and SAP Business Technology Platform (BTP) components (e.g., Integration Suite, Analytics). Experience with SAP Business Data Cloud is a plus.
• Solid understanding of SAP Enterprise Architecture principles.
• Knowledge of SAP’s AI, BTP (application development, integration, data analytics) and BTM (i.e. Cloud ALM, Signavio, LeanIX) portfolio.

Education & Certification

• Bachelor's degree required. An MBA or similar advanced degree would be a plus.
• Relevant certifications in SAP project management, Cloud ERP Private, integrated toolchain and/or SAP Enterprise Architecture areas.

Soft Skills

• Experience in handling C-level engagements in driving value realization.
• Solid communication, influencing, and negotiation skills in English. German or other MEE languages are a plus.
• Proven ability to manage complex partner and customer escalations in a diplomatic and efficient manner.
• Ability to think strategically, demonstrate business acumen, promote continuous learning and development, and engage as a coach/guide.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

AI Usage in the Recruitment Process

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