Air Freight Export / Import Coordinator (m/f/d)

A Japanese company in the international logistics industry is hiring for an Air Freight Export / Import Coordinator (m/f/d) to join Air Freight team at Frankfurt am Main location (Cargo City Süd).

Job Responsibilities

• Handling import and export orders, including customs-related processing
• Preparation of import, export, and delivery documentation (e.g. export documents, delivery notes)
• Monitoring shipments, including arrival checks and airline tracking
• Coordination of delivery schedules and appointments
• Billing customers and agents domestically and internationally
• Invoice review and verification
• Handling letters of credit transactions
• Communication with customers, agents, and worldwide offices
• Management of customer complaints, claims, and damage cases
• Processing of dangerous goods shipments and preparation of ADR documentation
• Providing telephone-based customer support, including rate and appointment coordination

Job Requirements

• Completed commercial training with a focus on logistics or freight forwarding
• At least 2 years of operational experience in air freight import and/or export
• Sound knowledge of customs-related processes and documentation
• Careful and structured working style with strong attention to detail
• Service-oriented mindset combined with self-motivation and reliability
• Good organizational skills and the ability to work effectively within a team
• Fluent communication skills in German and English, both written and spoken

BENEFITS

• We offer you a secure job in a dynamic industry and an international work environment
• You can expect compensation above the standard rate
• You’ll enjoy a flexible work schedule within a 39-hour workweek
• 30 days of vacation
• You’ll receive comprehensive onboarding
• You’ll have the opportunity to take advantage of our bike leasing program and receive numerous employee discounts
• Capital-forming benefits (VwL)
• Company pension plan (BAV)

Apply online for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.