(Senior) Manager Diplomatics & High Security (m/f/diverse)

Posted on October 27, 2026
Lufthansa
Neu-Isenburg
Posted on October 27, 2026

About this role

Do you want to shape the time:matters future with us? Show your talent, grab a job.

Tasks

  • Conception, calculate & book tailored high-performance airfreight solutions
  • Plan capacity & volumes for accompanied, classified and defense consignments
  • Act as first local contact for Diplomatics & defense customers, ensuring availability
  • Develop partner relationships to establish competitive customer solutions
  • Manage end-to-end service execution incl. coordination through billing
  • Negotiate rates with partners, agents & clients
  • Provide backup support for USA, Vienna & APAC
  • Liaise with customers, airlines, partners, finance & internal Diplo team

Requirements

  • Vocational degree or 5+ years practical experience
  • Fluent in English
  • Experience in DGR & Defense shipments
  • First experience in international legal requirements
  • Proficiency in figure-based decision-making
  • Customer & solution drive; sales-minded
  • Organizational skills to manage multiple responsibilities in a matrix setup
  • Strong intercultural skills
  • Computer literacy incl. MS Office & relevant software; willingness to travel on short notice
  • Severely disabled applicants with equal aptitude are given preferential treatment

Benefits

  • Company bonus (if applicable)
  • Free parking
  • Flight privileges
  • Business cell phone / iPad
  • Employee events
  • Hybrid working possible
  • Flexible working hours
  • Development programs / Training options
  • Company doctor
  • Showers
  • Free snacks / drinks
  • EGYM WellPass
  • Discounts

About time:matters GmbH

We at time:matters are the Experts for High Performance and global Special Speed Logistics and we love what we do! We transport urgently needed spare parts, life-saving stem cells and important documents by air, rail and road quickly and reliably from A to B - if required also personally accompanied by an airmates On Board Courier. For our customers, our more than 330 employees worldwide implement tailor-made logistics solutions and make the seemingly impossible possible. Would you like to contribute to the success of time:matters with your unique personality? Learn more

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