(Senior) Manager Diplomatics & High Security (m/f/diverse)
Posted on October 27, 2026
Neu-Isenburg
Posted on October 27, 2026
About this role
Do you want to shape the time:matters future with us? Show your talent, grab a job.
Tasks
- Conception, calculate & book tailored high-performance airfreight solutions
- Plan capacity & volumes for accompanied, classified and defense consignments
- Act as first local contact for Diplomatics & defense customers, ensuring availability
- Develop partner relationships to establish competitive customer solutions
- Manage end-to-end service execution incl. coordination through billing
- Negotiate rates with partners, agents & clients
- Provide backup support for USA, Vienna & APAC
- Liaise with customers, airlines, partners, finance & internal Diplo team
Requirements
- Vocational degree or 5+ years practical experience
- Fluent in English
- Experience in DGR & Defense shipments
- First experience in international legal requirements
- Proficiency in figure-based decision-making
- Customer & solution drive; sales-minded
- Organizational skills to manage multiple responsibilities in a matrix setup
- Strong intercultural skills
- Computer literacy incl. MS Office & relevant software; willingness to travel on short notice
- Severely disabled applicants with equal aptitude are given preferential treatment
Benefits
- Company bonus (if applicable)
- Free parking
- Flight privileges
- Business cell phone / iPad
- Employee events
- Hybrid working possible
- Flexible working hours
- Development programs / Training options
- Company doctor
- Showers
- Free snacks / drinks
- EGYM WellPass
- Discounts
About time:matters GmbH
We at time:matters are the Experts for High Performance and global Special Speed Logistics and we love what we do! We transport urgently needed spare parts, life-saving stem cells and important documents by air, rail and road quickly and reliably from A to B - if required also personally accompanied by an airmates On Board Courier. For our customers, our more than 330 employees worldwide implement tailor-made logistics solutions and make the seemingly impossible possible. Would you like to contribute to the success of time:matters with your unique personality? Learn more
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