Sustainability Data & Operations Manager

Role: Sustainability Data & Operations Manager Responsibilities: - Execute EPR Data Validation & Quality Control: Perform routine data checks and review automated outputs across reporting tools (e.g., Databricks, BI dashboards). Flag anomalies, trace reporting discrepancies, and collaborate with data analysts to refine logic and maintain accurate PRO submissions. - Support PRO Operations & Administration: Coordinate day-to-day communication, reporting schedules, and administrative filings with PROs across European markets. Assist senior stakeholders during contract renewal cycles, documentation collection, and tendering processes. - Coordinate Audit Preparation & Documentation: Compile evidence, prepare data samples, and organize defensible audit trails for annual EPR and sustainability audits under the guidance of senior team members. - Implement Eco-modulation Workflows: Collect required product and packaging attributes and suppliers certificates to support eco-modulation bonus applications. Work with data analysts to ensure relevant data points are mapped correctly into reporting templates to capture cost savings. - Map Operational Data Requirements: Assist in translating EPR regulatory guidelines and reporting templates into clear inputs and tracking sheets for technical teams. - Monitor Regulatory Updates: Track country-specific reporting changes, deadlines, and fee revisions across European jurisdictions, keeping internal documentation and filing trackers up to date. Qualifications: - Hands-on European Compliance Foundation: Practical experience with EPR compliance, waste stream reporting (packaging, textiles, or WEEE), or product compliance across European markets. - Data-Savvy & Detail-Oriented: Comfortable working with structured datasets and reporting interfaces (such as BI dashboards, Excel/Google Sheets, or data querying platforms like Databricks) to review, cross-check, and reconcile figures. - Process-Driven Execution: Organized, structured, and dependable at managing recurring deadlines, documentation requirements, and cross-team information requests. - Cost & Fee Awareness: Understanding of PRO fee structures, tariff categories, and basic mechanisms behind eco-modulation fee adjustments. - Effective Stakeholder Communication: Clear communication with external service providers (PROs, scheme operators) and smooth collaboration across internal functions like logistics, commercial teams, and data analytics. - Problem-Solving Mindset: Enjoy digging into reporting discrepancies, understanding edge cases, and proposing concrete operational fixes. What We Offer: - 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days) - 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners - Family support, including counselling and dedicated services for parents and carers - Company pension scheme - Employee shares programme - Health and wellbeing options, including Wellhub - Mental health support and coaching - Development through our training platform and biannual peer-to-peer review - 2 paid volunteering days a year - Relocation assistance (subject to prior agreement)