Working Student (f/m/d) - Mission-Critical Support EMEA & MEE

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

• Guide and support team colleagues in operational and administrative tasks in their daily business
• Analyze, visualize and report data in Microsoft Office products (Excel, Word, PowerPoint)
• Design content for internal communication, e.g. email newsletters, information sessions or project updates
• Maintenance of SAP internal systems with a high attention to detail and quality
• Support and/or coordinate projects, e.g. for process optimization, talent development or communication
• Take over tasks and requests in the day-to-day business in a self-reliant, but always transparent and collaborative manner

As a student in our team, you will

• Gain in-depth and first-hand insights into the support organization of a world leading software company
• Understand the business requirements of a highly volatile environment
• Learn how to deal with highly critical and complex situations
• Get in touch with a variety of areas within SAP, such as support, consulting, product engineering, sales or controlling
• Find your place to thrive within our international and culturally diverse team environment

What you bring

• Language skills: Advanced in English; German would be a plus
• Computer skills: Experience with Microsoft Office applications (especially PowerPoint, Excel, Word)
• Soft skills: Good analytical, interpersonal and communication skills; high level of quality awareness and ability to structure your tasks; result driven; open minded and positive attitude
• Others: Work experience in a support organization, in business operations or project management is a plus but not mandatory
• Working from the office in St. Leon-Rot is mandatory

To apply, please submit your resume and a cover letter.

Where you belong

Mission-Critical Support is a customer facing organization within the area Customer Solution Support and Innovation focusing on converting highly critical customer situations back to regular business.

As part of SAP's support processes, Mission-Critical Support escalations represent the highest support level, addressing complex situations with major business impact and highest visibility.

We are constantly striving for simplifications and improvements of our team’s efficiency, and we are looking for talented and motivated students to support internal tasks of our team of escalation managers and in project management.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

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