Principal Market Developer Loyalty Program - Western Europe (Maternity Cover) ( all genders)

Role: Principal Market Developer Loyalty for Zalando's loyalty program (Zalando Plus), partnering with local market teams to develop and implement long-term strategy for new loyalty initiatives on a market level, focusing on Western Europe (France, Netherlands, Belgium, Luxembourg). Responsibilities: - Develop a deep understanding of local market conditions, customer expectations, and competitive environments to drive strategic decisions for the loyalty program. - Lead the development of long-term loyalty strategies for Netherlands, Belgium, and Luxembourg, translating them into actionable initiatives and projects. - Drive alignment across teams to support implementation of loyalty strategies on a market level. - Lead high-priority loyalty initiatives from concept to execution, ensuring they meet market-specific needs. - Work closely with senior management, including top-level executives, to present findings, propose strategies, and lead implementation end-to-end. - Promote an inclusive and diverse team environment. Qualifications: - 6+ years of experience in Consulting, E-commerce, FMCG, or similar field, with strong focus on Strategy or Business Development. - Deep passion for ecommerce, fashion, and loyalty programs, with understanding of driving customer engagement and retention. - Extensive expertise in local consumers, competitive landscape, and market dynamics in France, Netherlands, Belgium, Luxembourg. - Proven ability to develop strategic initiatives and present to senior management; strong analytical skills to solve complex problems and build strategic recommendations. - Ability to take initiative, manage deadlines, and carry multiple projects to completion. - Authentic, mission-driven individual excelling in managing senior stakeholders and navigating complex environments. - Excellent English skills; regional language skills a plus. What We Offer: - Employee shares program - 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners - Two paid volunteering days a year - Hybrid working model with 60% remote per week - Work from abroad for up to 30 working days a year - 27 days of vacation a year to start - Relocation assistance available (subject to prior agreement) - Family services, including counseling and support - Health and wellbeing options (including Gympass) - Mental health support and coaching - Development through training platform and biannual peer-to-peer review