(Senior) Business Continuity Manager (all genders) - Zalando Payments

Posted on July 19, 2026
Berlin
Posted on July 19, 2026

About this role

Role: (Senior) Business Continuity Manager (all genders) - Zalando Payments Responsibilities: - Lead the further development and continuous improvement of the Business Continuity methodology. - Plan, prepare, and execute BIAs and BCM risk assessments for Zalando Payments. - Develop and implement business continuity plans and ICT response and recovery plans. - Conduct business continuity audits and testing of teams within Zalando Payments and third-party service providers. - Further develop crisis management processes with Zalando Payments. - Maintain and improve existing BCM awareness channels and training. - Advise and support individual business units on all business continuity issues. - Ensure ZPS is up to date with all BCM-related regulatory requirements and industrial standards. Qualifications: - Degree in Law, Economics, Computer Science or a comparable course of study. - At least 3-5 years of relevant professional experience in a financial institution, consulting company, an industrial company, or a corresponding in-house function. - Good understanding of BCM processes, and good knowledge of practice-relevant standards such as ISO 22301 / 27301, DORA, ZAG MaRisk. - Self-driven individual, business fluent in written and spoken English, coupled with strong communication skills. - A hands-on self-starter with demonstrated success in navigating ambiguity, managing pressure, and delivering practical solutions. - Embraces challenges and is excited about building structure from the ground up while ensuring resilience and stability for the business. - Experience in translating data gathered from BCM activities into actionable insights. - Experience managing BCM-related projects is nice to have. What We Offer: - 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days) - 2 paid volunteering days a year - Employee shares programme - 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners - Relocation assistance available (subject to prior agreement) - Family services, including counselling and support - Health and wellbeing options (including Wellhub, formerly Gympass) - Mental health support and coaching available - Drive your development through our training platform and biannual peer-to-peer review
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