Store Manager (all genders) Hamburg
Posted on July 8, 2026
Hamburg
Posted on July 8, 2026
About this role
Role & Team:
As Store Manager (all genders) in Hamburg, you are responsible for the economic success and further development of the store. Together with the Area Management & Retail Team, you implement strategic decisions. You also ensure an optimal shopping experience and an ideal working atmosphere for your team of approx. 50 employees.
Why the role is exciting for you:
- You manage KPI-based merchandise management, organize the store efficiently, and implement defined processes – ensuring economic success.
- With your sense for our customers, you live our service standards daily and adapt the store flexibly to their needs.
- You are responsible for all personnel matters – from hiring to KPI-based scheduling to training and onboarding of employees and managers.
- Through transparent, authentic, and employee-oriented leadership, you embody Zalando's values.
We want to get to know you if:
- You bring several years of professional experience in retail and a completed commercial training (or comparable position).
- You have experience in leading and developing employees and managers, including feedback discussions, scheduling, and vacation planning.
- You have a strong analytical understanding and confidently evaluate relevant KPIs to derive targeted measures.
- Initiative, decisiveness, and a structured way of working are among your strengths.
Our benefits:
Zalando offers a range of benefits. Here is an overview of what to expect. Ask your Talent Acquisition Partner to learn more about our benefits.
- Employee stock program
- 40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on Lounge by Zalando, discounts from external partners
- Planable working hours
- 2 paid volunteer days per year
- At least 27 vacation days per year
- Relocation assistance available (subject to prior agreement)
- Family services, including counseling and support
- Health and wellness options (including Wellhub, formerly Gympass)
- Psychological support and coaching available
- Promotion of your professional development through our training platform and semi-annual peer-to-peer reviews
About Zalando Outlets:
We are the Zalando sale you can touch! In our Zalando Outlet stores, numerous articles from the Zalando assortment invite you to browse and shop. Our goal: a perfect shopping experience that is just as enjoyable as in the Zalando online shop.
In the Store Management Team, our customers and our team are at the center. We create an inspiring shopping experience and an optimal working atmosphere. Become part of our team – starting now at our beautiful location in Hamburg!
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