Working Student (f/m/d) - Customer Engagement Advisory

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What you'll do

As a working student (f/m/d) you’ll gain hands-on experience in communications, enablement, change management, and strategy support. Your tasks may include:

• Creating, editing, and distributing communications and promotions for internal team channels, cross-board stakeholders, and customer-facing audiences
• Developing communication plans and content calendars
• Preparing high-impact PowerPoint presentations for internal enablement, customer communications, leadership briefings, and strategic updates
• Supporting internal enablement projects
• Assisting with people and change management activities
• Contributing to strategy topics at L1 and L2
• Producing and editing short-form video content (with AI) for special projects, including basic editing and captioning
• Conducting research and benchmarking on communications and enablement best practices
• Maintaining templates and toolkits; proposing improvements
• Assisting with meeting and event support

What you bring

We’re seeking a motivated student (f/m/d) who is eager to contribute and grow in a fast-paced, cross-functional environment.

• Currently enrolled in a Bachelor’s or Master’s program (e.g., Communications, PR, Marketing, or related fields)
• Strong communication skills in English and German (spoken and written), with excellent writing and editing capabilities
• Passion for communications and storytelling; ability to tailor messages to internal, board-level, and customer audiences
• Proficient in MS Office, with strong PowerPoint skills; familiarity with SharePoint, MS Teams, or SAP products is a plus
• Video editing and cutting skills (e.g., Camtasia, Adobe Premiere Pro) are a plus
• Excellent organizational, customer-centric, and analytical skills with attention to detail
• Ability to work independently, prioritize, and manage multiple tasks; proactive and solution-oriented mindset
• Team player who collaborates well across functions and cultures
• Knowledge of change management practices or frameworks is a plus

Where you belong

Customer Engagement Advisory (CEA) is part of SAP’s Customer Services & Delivery (CS&D) organization. Our mission is to help customers thrive in the cloud and transform into intelligent enterprises by delivering impactful, end-to-end advisory services. We Connect. Engage. Advise —driving customer success through tailored guidance and strategic collaboration. Within CEA, the CEA EMEA supports front-roles working with Premium EMEA customers and some MEE customer support also. We also play a key role in driving internal strategic initiatives and fostering continuous improvement across our services.

Application Requirements

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and leveraging state of the art software.