Senior Principal Product Manager - Propositions (all genders)

Role: Senior Principal Product Manager for Propositions Customer Experience (Individual Contributor, same seniority as Head of Product). Responsibilities: - Develop a comprehensive product strategy & vision (3-5 years) aligned with business goals, focusing on experience elevation and technology-driven innovation. - Create and maintain an actionable product roadmap with prioritized features, enhancements, and initiatives. - Lead the end-to-end product development lifecycle from discovery to execution, including problem definition, opportunity sizing, solution identification, coordinating design and development, supporting user testing, and ensuring successful delivery. - Act as key thought leader for Propositions Customer Experience towards internal teams and leadership. - Build strong relationships with commercial stakeholders and brand partners to gather requirements, conduct market research, and define product specifications. - Collaborate across teams to ensure alignment, obtain buy-in, and drive implementation of product initiatives. - Engage with product leads across departments, influencing their roadmaps for collective success. - Use data-driven insights to identify improvements, drive optimizations, and report on strategy effectiveness. - Analyze market trends and customer feedback to identify opportunities for product improvements and new features. - Communicate updates, progress, and outcomes to stakeholders, including senior leadership and cross-functional teams; present findings and business cases to secure resources. Qualifications: - Multi-year experience building successful customer-facing products across diverse proposition domains, ideally in online marketplace or multi-category e-commerce. - Ability to set and explain product vision, drive strategy across multiple product teams, and manage end-to-end product life cycle. - Strong communication skills to translate vision for any audience via strategic documents, requirements, and stakeholder communication. - Customer mindset with experience leading product discovery and turning customer needs into remarkable products. - Commercial acumen to use user insights, market benchmarks, and commercial data to assess impact. - Experience navigating complex, ambiguous environments with cross-functional teams (Design, Engineering, Commercial). - Analytical expertise to evaluate quantitative and qualitative data, define success criteria, and measure product impact. - Technical acumen, comfortable engaging in detailed discussions with engineering teams. - Thought leadership: empathetic, egoless leader who develops, coaches, and mentors product managers. What We Offer: - 27 days of holiday per year for full-time employees - 2 paid volunteering days per year - Employee shares program - 40% off fashion and beauty products sold/shipped by Zalando, 30% off Lounge by Zalando, external partner discounts - Relocation assistance (subject to prior agreement) - Family services, including counseling and support - Health and wellbeing options (including Wellhub, formerly Gympass) - Mental health support and coaching - Development through training platform and biannual peer-to-peer review