IT Support Specialist

Posted on April 2, 2025
Dusseldorf
Posted on April 2, 2025

About this role

A global leader in international trade is seeking a Desktop Support Technician to provide IT support, troubleshoot issues, and maintain IT infrastructure. Key tasks include setting up devices, monitoring networks, and assisting with IT projects. Required: prior desktop support experience, proficiency in MS Office, network knowledge, and fluency in both English and German. Full-time, permanent position based in Düsseldorf, Germany, with an immediate start.

IT Support Specialist Main Responsibilities:

  • Provide user support (troubleshooting and problem-solving)
  • Set up and configure new computers, mobile devices, and internet equipment
  • Monitor IT infrastructure (servers and networks)
  • Install hardware and software
  • Perform system maintenance and upgrades (OS, applications)
  • Remotely or physically assist with computer-related concerns

IT Support Specialist Ideal Candidate:

  • Prior experience in a desktop support technician role or a similar position
  • Proficiency in MS Office and IT-related applications
  • Basic knowledge of network systems
  • Familiarity with Windows environments
  • Business-level or native proficiency in German
  • Strong command of English

** All applicants must have the right to work in the country without any restrictions as the Company is not able to offer visa support.

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